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Friends and Family Test

The Friends and Family Test

From 1 December 2014, if you visit our GP surgery you will be asked about whether or not you would recommend our surgery to your family and friends, if they need similar treatment or care.

Our GP surgery is one of many in Lincolnshire to use the NHS Friends and Family Test as a quick and simple way of collecting patient feedback to improve services.

When you visit our GP surgery for care or treatment, you will be given the opportunity to give your feedback by answering a simple question about your experience:

“How likely are you to recommend our GP practice to friends and family if they need similar care or treatment?”

You will be asked to choose one of six options, ranging from 'extremely likely' to 'extremely unlikely'. 

Your response is anonymous and you will be able to post the postcard in a ballot box in our GP practice reception on your way out of the surgery, or take our online survey.

If you are unable to answer the question, a friend or family member is welcome to respond on your behalf.

The Friends and Family test is located on our homepage.

The Friends and Family test results will be published by NHS England

The information will give our GP practice invaluable feedback on what you think of the care and treatment you have received, which along with existing ways of gathering feedback, will help us to make improvements and improve the experience for our patients. 

The Friends and Family Test has already been successfully rolled out in hospitals across the country and is proving to be valuable in obtaining patient experiences. For more information on the Friends and Family Test, please visit

January 2018 results                                       November 2018 results

February 2018 results                                     December 2018 results

March 2018 results                                         January 2019 results

April 2018 results                                           February 2019 results

May 2018 results                                            March 2019 results

June 2018 results                                           April 2019 results

July 2018 results

August 2018 results

September 2018 (Nil Return)

October 2018 results

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